First page Back Continue Last page Overview Graphics
History: Turn of 21st Century
ILL remains expensive
Even with all tools in sync, 80/20 rules still holds: staff spends time with problem cases
Courts ruled illegal to cache scanned content for reuse in a for-profit DD service
Many requests are for recent content from high-use journals; many requests are unique
Most high-use journals now online for 3-5 years, made available via licensing, not ownership, with contracts often prohibiting ILL